Frequently Asked Questions

A: No. NTPA is an independent, supplemental study companion designed to support learning and exam preparation. It is not a state-approved education provider, is not affiliated with any state agency, and does not replace any state-required notary education where such requirements apply.

A: No. NTPA is an independent study resource and is not affiliated with any Secretary of State office or government agency.

A: No. NTPA provides educational content for study purposes only and does not offer legal advice. For legal questions or official guidance, consult your state's notary authority or a licensed attorney.

A: NTPA does not issue state-recognized certificates or credentials. Progress tracking is provided for personal study purposes only, allowing learners to monitor completion of modules and practice activities as they study.

A: All content is built directly from official state sources, including your state's notary handbook, governing statutes, and applicable administrative regulations. Practice questions and explanations include citations to the controlling authority so learners can verify answers directly.

A: No. NTPA does not use real exam questions. All practice questions are independently written to reinforce understanding of state notary law and are cited to official sources. NTPA is not affiliated with any exam administrator and does not guarantee exam coverage.

A: NTPA study materials are reviewed and updated periodically to reflect changes in state notary law while the study companion remains offered. Updates are incorporated within a reasonable timeframe after changes are identified. Learners should always verify current requirements with their state's official notary authority.

A: NTPA is designed to support your study and understanding of your state’s notary requirements through structured modules, practice questions, and learning tools. Exam outcomes are not guaranteed.

A: Your enrollment includes 12 months of full access to all study materials, practice quizzes, and the AI study partner, Guide, for your selected state. This includes any updates made to reflect changes in state notary law during your access period. Need to extend? Reactivation options are available if your access expires before you're ready.

A: Visit our Find Your State page to see which study companions are currently available and which are coming soon. If you don't see your state listed and would like it to be, please contact us and let us know.

A: If you experience technical issues accessing your study materials, please contact us using the support link or email provided on the site, and we'll be happy to assist.

A: No. Access is provided for individual use only. Sharing accounts or login credentials is not permitted and may jeopardize your account standing, including suspension or termination of access, at NTPA's discretion.

A: All sales are final upon enrollment. We encourage learners to review the study companion description carefully before purchasing. Please see our Refund Policy for details.